This Legal Tracker Q&A database has been moved to the FAQ section of the Learning Center.
Law Firm/Vendor: ACCRUALS: Who at the law firm receives the accrual notification emails? View answer
Law Firm/Vendor, Accruals
Law Firm/Vendor: ACCRUALS: What is a firm's prior months unbilled amount? View answer
Law Firm/Vendor: INVOICING: How does a firm Canadian firm enter tax View answer
Law Firm/Vendor, Invoicing
Law Firm/Vendor: INVOICING: How does a firm edit an invoice? View answer
Law Firm/Vendor: INVOICING: How does a firm enter a discount on a non-LEDES invoice in Tracker? View answer
Law Firm/Vendor: INVOICING: Can a law firm user change their office when posting an invoice? View answer
Law Firm/Vendor: CLIENT: Where can firms see our billing policies? View answer
Law Firm/Vendor, Client
Law Firm/Vendor: FIRM PROFILE: Can a firm have multiple locations under one profile? View answer
Law Firm/Vendor, Firm Profile
Law Firm/Vendor: INVOICING: How does a firm post an invoice to a consolidated billing matter? View answer
Law Firm/Vendor: INVOICING: How does a firm post multiple invoices to multiple matters? View answer
Law Firm/Vendor: INVOICING: How does a firm reconcile a payment they received against the invoices they have posted? View answer
Law Firm/Vendor: FIRM PROFILE: Can firm users be in two firm profiles? View answer
Law Firm/Vendor: FIRM PROFILE: How can a firm see who has created an office profile? View answer
Law Firm/Vendor: FIRM PROFILE: Does a firm admin have access to all matters in the system? View answer
Law Firm/Vendor: INVOICING: What does a firm need to do if the tax rate is not equal to the line item tax total divided by the line item net total? View answer
Law Firm/Vendor: INVOICING: How does a firm show a credit on an invoice? View answer
Law Firm/Vendor: INVOICING: Can firms tell if their clients require LEDES invoices? View answer
Law Firm/Vendor: FIRM PROFILE: How can a firm deactivate an office? View answer
Law Firm/Vendor: BUDGETS: Can a firm submit a budget if no budget is due? View answer
Law Firm/Vendor, Budgets
Law Firm/Vendor: INVOICING: How can a firm show a past due balance on an invoice? View answer
Law Firm/Vendor: INVOICING: How can a firm see the status of their invoices? View answer
Law Firm/Vendor: INVOICING: How can a firm see payment data in Tracker? View answer
Law Firm/Vendor: INVOICING: How can a firm resolve EHUB error message that the client is not set up for billing when entering the invoice number? View answer
Law Firm/Vendor: INVOICING: How can a firm re-post an invoice that is more than 180 days old? View answer
Law Firm/Vendor: BUDGETS: Why is the Law Firm being told they have to enter a budget every month? View answer
Law Firm/Vendor: INVOICING: Can a firm user delete an invoice? View answer
Law Firm/Vendor: BUDGETS: How can the firm give someone else access to enter a budget? View answer
Law Firm/Vendor: BUDGETS: How does a firm user enter a budget? View answer
Law Firm/Vendor: INVOICING: Can a firm admin post invoices to any matter? View answer
Law Firm/Vendor
Law Firm/Vendor: BUDGETS: If a firm budget is due, does the firm have to enter the budget or can the company? View answer
Law Firm/Vendor: INVOICING: Can a firm upload multiple receipts with their invoice? View answer
Law Firm/Vendor: BUDGETS: If the firm hasn't entered a budget, can they still post their invoices? View answer
Law Firm/Vendor: BUDGETS: What currency can a firm submit a budget in? View answer
Law Firm/Vendor: BUDGETS: What is a phased budget? View answer
Law Firm/Vendor: INVOICING: Can a firm still post an invoice if they are no longer on the matter? View answer
Law Firm/Vendor: INVOICING: Can a firm post an invoice with multiple currencies? View answer
Law Firm/Vendor: INVOICING: How can a firm enter their billing period start date? View answer
Law Firm/Vendor: INVOICING: How can a firm enter their billing period end date? View answer
Law Firm/Vendor: BUDGETS: What should the firm do if they have submitted a budget and the invoice is still on hold? View answer
Law Firm/Vendor: INVOICING: Can a firm see if a tax rate has been approved? View answer
Law Firm/Vendor: INVOICING: How can a firm change currency when reposting an invoice? View answer
Law Firm/Vendor: INVOICING: How can a firm convert an invoice to a LEDES file? View answer
Law Firm/Vendor: BUDGETS: When entering a budget, can a firm user save their work and come back to it? View answer
Law Firm/Vendor: CLIENT: Where does a firm export a list of all their Clients? View answer
Law Firm/Vendor: BUDGETS: Who at the firm receives budget reminders? View answer
Law Firm/Vendor: BUDGETS: Who at the firm receives notice that a budget is due? View answer
Law Firm/Vendor: CLIENT: Where can firms see a list of invoicing requirements? View answer
Law Firm/Vendor: BUDGETS: Why does the firm user not see the Actions tab when trying to submit a budget? View answer
Law Firm/Vendor: CLIENT: Where can firm users see our contact information? View answer
Law Firm/Vendor: BUDGETS: Why does the firm keep receiving a budget notification email? View answer
Don’t see the answer? Contact support at: LegalTracker-Support@tr.com
