This Legal Tracker Q&A database has been moved to the FAQ section of the Learning Center.
Law Firm/Vendor: INVOICING: Can a firm change the header row on a LEDES invoice after the invoice has been paid? View answer
Law Firm/Vendor, Invoicing
USERS: How do I grant a user special matter access? View answer
Users
ACCOUNTS PAYABLE: How do I add someone from Accounts Payable to the AP Batch recipients list? View answer
Accounts Payable
ACCOUNTING CODES: Can accounting code review be delegated? View answer
Accounting Codes
Law Firm/Vendor: INVOICING: Who at the firm can see payment data in Tracker? View answer
ALTERNATIVE FEE ARRANGEMENTS: Can I turn on an AFA based on invoices in multiple Matters with the same firm? View answer
Alternative Fee Arrangements
TIMEKEEPERS: How do I unapprove a Rate Sheet? View answer
Timekeepers
SUBSTATNIVE LAW: What happens to existing matters if I deactive a substantive law category? View answer
Substantive Law
TEMPLATES: How do I change how budget audits are calculated? View answer
Templates
TEMPLATES: How do I change matter template fields? View answer
USER LOGIN: How do I find my OnePass username? View answer
User Login
ACCOUNTING CODES: What is the difference between matter AP codes and invoice AP codes? View answer
USERS: How do I add a user if i get the error message "email address already in use"? View answer
USERS: How do I change a user's system role? View answer
Law Firm/Vendor: ACCRUALS: Can a firm enter their unbilled amounts outside of the accrual window? View answer
Law Firm/Vendor, Accruals
BUDGETS: Can over-budget auditing be used for Company budgets? View answer
Budgets
ACCOUNTS PAYABLE: How do I send Tax to my AP Department in the Firm’s Native Currency to comply with Tax Laws? View answer
BUDGETS: How can I report on spending for a phased budget? View answer
ACCOUNTS PAYABLE: Why are there two different values on the Invoice Summary? View answer
Law Firm/Vendor: INVOICING: How can a firm change currency when reposting an invoice? View answer
Law Firm/Vendor: INVOICING: Can firms tell if their clients require LEDES invoices? View answer
Law Firm/Vendor: INVOICING: Can firms see payment information in Tracker? View answer
Law Firm/Vendor: INVOICING: Can a law firm user change their office when posting an invoice? View answer
USERS: How do I add a new law firm user? View answer
Law Firm/Vendor: INVOICING: How can a firm convert an invoice to a LEDES file? View answer
Law Firm/Vendor: INVOICING: Can a firm user post invoices? View answer
USERS: How do I add a delegate? View answer
Law Firm/Vendor: INVOICING: How can a firm determine if client requires activity codes? View answer
USERS: How do I add a company user? View answer
Law Firm/Vendor: INVOICING: How can a firm determine if client requires task codes? View answer
Law Firm/Vendor: INVOICING: How can a firm edit the Bill to Entity on a LEDES file? View answer
Law Firm/Vendor: INVOICING: Can a firm user delete an invoice? View answer
Law Firm/Vendor: INVOICING: Can a firm upload multiple receipts with their invoice? View answer
USERS: How do I change the Tracker Coordinator or Backup Tracker Coordinator? View answer
USERS: How do I deactivate a company user? View answer
Law Firm/Vendor: INVOICING: Can a firm see if a tax rate has been approved? View answer
Law Firm/Vendor: INVOICING: How can a firm enter their billing period end date? View answer
Law Firm/Vendor: INVOICING: How can a firm enter their billing period start date? View answer
Law Firm/Vendor: INVOICING: How can a Firm get a sample of a LEDES 1998BI file? View answer
USERS: How can I add a firm admin to a firm? View answer
Law Firm/Vendor: INVOICING: Can a firm re-use the same invoice number when reposting a rejected invoice? View answer
USERS: Can I limit a Company System Admin's access in Tracker without changing their system role? View answer
Law Firm/Vendor: INVOICING: Can a firm post an invoice with multiple currencies? View answer
Law Firm/Vendor: INVOICING: How can a firm reflect multiple taxes on an invoice? View answer
USERS: Can I delete a firm user? View answer
Law Firm/Vendor: INVOICING: Can a firm post one invoice across multiple matters? View answer
Law Firm/Vendor: INVOICING: How can a firm reflect taxes on a LEDES invoice where X codes are required? View answer
Law Firm/Vendor: INVOICING: Can a firm post invoices after a matter is closed? View answer
USERS: Can I delete a company user? View answer
Law Firm/Vendor: INVOICING: How can a firm re-post an invoice that is more than 180 days old? View answer
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