This Legal Tracker Q&A database has been moved to the FAQ section of the Learning Center.

Home

Search...

Law Firm/Vendor Q&A

Filter

Filter

Activity timeframe

-

Apply filters

Questions

Recently Active

Law Firm/Vendor: ONEPASS: Where can I find the registration key that OnePass is requesting? View answer

Law Firm/Vendor, OnePass

Law Firm/Vendor: BUDGETS: What should the firm do if the attorneys do not want to enter a budget and a budget is due? View answer

Law Firm/Vendor, Budgets

Law Firm/Vendor: BUDGETS: Where does the firm enter a budget? View answer

Law Firm/Vendor, Budgets

Law Firm/Vendor: CLIENT: Why can a firm user not see us on their list of clients? View answer

Law Firm/Vendor, Client

Law Firm/Vendor: ONEPASS: What should a firm user do if they are locked out? View answer

Law Firm/Vendor, OnePass

Law Firm/Vendor: INVOICING: How to post an invoice in a LEDES format using the LEDES Generator? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: INVOICING: How to post a non-LEDES Invoice? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: FIRM PROFILE: How does a firm change their firm administrator? View answer

Law Firm/Vendor, Firm Profile

Law Firm/Vendor: TIMEKEEPERS: How does a firm post a Timekeeper rate sheet? View answer

Law Firm/Vendor, Timekeeper

Law Firm/Vendor: INVOICING: How to upload a LEDES file? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: TIMEKEEPERS: What can be entered as a timekeeper ID? View answer

Law Firm/Vendor, Timekeeper

Law Firm/Vendor: INVOICING: How does a firm re-post a rejected invoice? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: TIMEKEEPERS: How does a firm run a report to see what their timekeepers are billing? View answer

Law Firm/Vendor, Timekeeper

Law Firm/Vendor: FIRM PROFILE: How does a firm edit their Firm name? View answer

Law Firm/Vendor, Firm Profile

Law Firm/Vendor: FIRM PROFILE: Can a firm add it's profile to Tracker? View answer

Law Firm/Vendor, Firm Profile

Law Firm/Vendor: CUSTOM CODES: Can the firm see a list of our custom task codes? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: BUDGETS: How does a firm user enter a budget? View answer

Law Firm/Vendor, Budgets

Law Firm/Vendor: BUDGETS: If a firm budget is due, does the firm have to enter the budget or can the company? View answer

Law Firm/Vendor, Budgets

Law Firm/Vendor: TIMEKEEPERS: Does a firm need to add timekeepers to Tracker? View answer

Law Firm/Vendor, Timekeeper

Law Firm/Vendor: TIMEKEEPERS: How can a firm edit a timekeeper rate sheet? View answer

Law Firm/Vendor, Timekeeper

Law Firm/Vendor: INVOICING: How can a firm convert an invoice to a LEDES file? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: TIMEKEEPERS: When adding new timekeepers, do I need to include previous timekeepers on the rate sheet? View answer

Law Firm/Vendor, Timekeeper

Law Firm/Vendor: MATTER MANAGMENT: How does a firm user add a user to a matter? View answer

Law Firm/Vendor, Matter Management

Law Firm/Vendor: INVOICING: Can a Company User post my LEDES invoice for me? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: USERS: What information is needed to create a new firm user? View answer

Law Firm/Vendor, Users

Law Firm/Vendor: FIRM PROFILE: What does a firm do in the event of a firm merge? View answer

Law Firm/Vendor, Firm Profile

Law Firm/Vendor: INVOICING: Can firms tell if their clients require LEDES invoices? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: FIRM PROFILE: What should I do if a Firm has more than one profile? View answer

Law Firm/Vendor, Firm Profile

Law Firm/Vendor: CLIENT: Why does it say a Law Firm User has no access to our database? View answer

Law Firm/Vendor, Client

Law Firm/Vendor: FIRM PROFILE: How does a firm edit their remittance address? View answer

Law Firm/Vendor, Firm Profile

Law Firm/Vendor: ONEPASS: Do firm users have to use OnePass? View answer

Law Firm/Vendor, OnePass

Law Firm/Vendor: FIRM PROFILE: If the wrong firm admin is set up, how can they update their profile? View answer

Law Firm/Vendor, Firm Profile

Law Firm/Vendor: INVOICING: How can a firm determine if client requires task codes? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: CLIENT: What does a firm do if they do not see us on their client list? View answer

Law Firm/Vendor, Client

Law Firm/Vendor: CLIENT: How can the firm see a list of our audits? View answer

Law Firm/Vendor, Client

Law Firm/Vendor: STATUS REPORT: If a firm entered a note instead of a status report, will that satisfy the requirement? View answer

Law Firm/Vendor, Status Report

Law Firm/Vendor: INVOICING: How can a firm enter their billing period start date? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: FIRM PROFILE: What does a firm do to update their firm name? View answer

Law Firm/Vendor, Firm Profile

Law Firm/Vendor: INVOICING: How can a firm reflect multiple taxes on an invoice? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: INVOICING: How can a firm re-post an invoice that is more than 180 days old? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: INVOICING: Can a firm be prevented from posting non-LEDES invoices in Tracker if we require LEDES invoices? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: ONEPASS: What should my vendor do if they forgot their username? View answer

Law Firm/Vendor, OnePass

Law Firm/Vendor: ONEPASS: What should my vendor do if they forgot their password? View answer

Law Firm/Vendor, OnePass

Law Firm/Vendor: INVOICING: What should a firm do if there are more than 50 line items when using the LEDES Generator? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: INVOICING: What is LEDES Speedpost? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: INVOICING: Can a firm change the header row on a LEDES invoice after the invoice has been paid? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: INVOICING: Why can't the firm user see the incomplete tasks? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: INVOICING: Why can't a firm delete a rejected invoice? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: INVOICING: If a firm/vendor is reposting the difference of a reduced invoice, can they use the original invoice number? View answer

Law Firm/Vendor, Invoicing

Law Firm/Vendor: TIMEKEEPERS: How can a law firm user change a timekeeper id? View answer

Law Firm/Vendor, Timekeeper

Show: Select how many pieces of content to show

1
2
3
4
5
»

1
2
3
4
…
»

Browse by Topic

Contact

Don’t see the answer? Contact support at: LegalTracker-Support@tr.com

Search...

Home | Terms & Conditions | Help

Please wait...