Answer
May 30, 2018 - 03:15 AM
To reactivate a Matter Type Template:
- Mouse over the Navigation Panel and click Settings
- Click Matter Types (Templates) & Matter Setup
- Select Inactive Items Only from the dropdown menu at the top of the page. Click the Change View button
- Click the name of the Matter Type Template you'd like to activate
- Click the checkmark box next to the “Active” field
- Click Save & Close
