This Legal Tracker Q&A database has been moved to the FAQ section of the Learning Center.
INVOICE APPROVAL: Who can be an invoice rejector? View answer
Invoice Approval, Users
INVOICE APPROVAL: Can I deactivate a user who is on an active invoice approval route? View answer
Invoice Approval
INVOICE APPROVAL: What System Role is required to be an Invoice Rejector? View answer
INVOICE APPROVAL: How do I prevent restarting the invoice approval process when approvers/thresholds are modified? View answer
INVOICE APPROVAL: Why are certain words highlighted next to line items during the invoice approval process? View answer
REPORTS: Can I report on invoice approval keyword data? View answer
Reports, Invoice Approval
INVOICE APPROVAL: Does Tracker automatically send reminder emails that an invoice is pending someone's review? View answer
INVOICE APPROVAL: How do I create keywords to be highlighted during the invoice approval process? View answer
INVOICE APPROVAL: How can I change the invoice formats allowed from LEDES to non-LEDES for non-firm vendors? View answer
INVOICE APPROVAL: Where can I configure what invoice formats my company accepts? View answer
INVOICE APPROVAL: How can I notify users that an invoice is pending their reivew? View answer
INVOICE AUDITS: What is an invoice audit? View answer
Invoice Audits, Invoice Approval, Invoices
INVOICE AUDITS: What is the difference between an expense rate and expense total invoice audit? View answer
INVOICE APPROVAL: How do I add an approver to an invoice? View answer
INVOICE APPROVAL: How do I add invoice approvers on the matter level? View answer
INVOICE APPROVAL: How do I approve an invoice? View answer
INVOICE APPROVAL: How do I deactivate an invoice approval route? View answer
INVOICE APPROVAL: How do I determine what invoices will be re-set if I update an invoice route? View answer
INVOICE APPROVAL: How do I make a comment only to the next invoice approver? View answer
Matter Management: What is the purpose of outside counsel evaluations? View answer
Matter Management, Firms, Reports, Invoice Approval
FIRMS: Can Firms View Their Outside Counsel Evaluations? View answer
Firms, Reports, Invoice Approval
INVOICE APPROVAL: Why is my name listed on the contact info for the rejected invoice email? View answer
INVOICE APPROVAL: How do I make a comment to the law firm when approving the invoice? View answer
INVOICE APPROVAL: How do I move an invoice approved under the wrong AP route? View answer
INVOICE APPROVAL: Why did an invoice skip an approver? View answer
INVOICE APPROVAL: Why am I unable to add a User as an Additional Approver? View answer
INVOICE APPROVAL: Who is responsible for clearing invoice audits? View answer
INVOICE APPROVAL: Who can reverse an invoice? View answer
INVOICE APPROVAL: When is the firm notified that an invoice has been reduced? View answer
INVOICE APPROVAL: What is the difference between reversing an invoice and undoing approval? View answer
INVOICE APPROVAL: How do I resolve invoice audits? View answer
INVOICE APPROVAL: What is an accounting code reviewer? View answer
INVOICE APPROVAL: How do I see a list of all pending invoices? View answer
INVOICE APPROVAL: What is a backup billing guideline reviewer? View answer
INVOICE APPROVAL: What is a Backup approver? View answer
INVOICE APPROVAL: What is a backup Accounting code reviewer? View answer
INVOICE APPROVAL: What happens to previously posted invoices if I update the invoice route on a matter? View answer
INVOICE APPROVAL: If a billing guideline reviewer is also an invoice approver will they need to approve the invoice twice? View answer
INVOICE APPROVAL: What are the consequences of reversing an invoice? View answer
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