This Legal Tracker Q&A database has been moved to the FAQ section of the Learning Center.
INVOICE AUDITS: What is an invoice audit? View answer
Invoice Audits, Invoice Approval, Invoices
INVOICE APPROVAL: What are the consequences of reversing an invoice? View answer
Invoice Approval
INVOICE APPROVAL: Can an invoice be rejected after it has been reversed? View answer
INVOICE APPROVAL: How do I adjust an invoice? View answer
INVOICE APPROVAL: How do I reject an invoice? View answer
INVOICE APPROVAL: How do I move an invoice approved under the wrong matter? View answer
INVOICE APPROVAL: How do I move line items from one invoice to another matter? View answer
INVOICE APPROVAL: What are the responsibilities of a Billing Guideline Reviewer? View answer
Invoice Approval, Invoice Audits
INVOICE APPROVAL: What is a backup billing guideline reviewer? View answer
INVOICE APPROVAL: What do I do if I only want an invoice approver to see invoices over a certain amount? View answer
INVOICE APPROVAL: How do I reverse an invoice? View answer
INVOICE APPROVAL: Why do I, as the Tracker Coordinator, not have the ability to make a User an Invoice Rejector? View answer
Invoice Approval, Users
REPORTS: Can I report on invoice approval keyword data? View answer
Reports, Invoice Approval
INVOICE APPROVAL: How can I change the invoice formats allowed from LEDES to non-LEDES for non-firm vendors? View answer
INVOICE APPROVAL: How can I remind invoice approvers to approve their pending invoices? View answer
Invoice Approval, Invoices
INVOICE APPROVAL: Can an approver on an invoice approval route undo the audit actions taken by a prior approver? View answer
INVOICE APPROVAL: How do I move an invoice to a new matter during invoice approval? View answer
INVOICE APPROVAL: Why am I being asked to complete an outside counsel evaluation during invoice approval? View answer
Invoice Approval, Matter Management
INVOICE APPROVAL: Why is my name at the bottom of a reduced invoice notification? View answer
INVOICE APPROVAL: Why is an invoice not appearing on the Stuck Invoices Report? View answer
INVOICE APPROVAL: Why am I unable to add a User as an Additional Approver? View answer
INVOICE APPROVAL: Who can reverse an invoice? View answer
INVOICE APPROVAL: What does it mean to reverse an invoice? View answer
INVOICE APPROVAL: How do I see all of my pending invoices? View answer
INVOICE APPROVAL: How do I remove an approver from an invoice approval route? View answer
INVOICE APPROVAL: How do I move an invoice approved under the wrong Invoice Approval route? View answer
INVOICE APPROVAL: Can an invoice skip the Billing Guideline Reviewer? View answer
INVOICE APPROVAL: How do I change who approves an invoice? View answer
INVOICE APPROVAL: Can an invoice approver see all invoices on a matter (those fully approved and those not yet pending their review)? View answer
INVOICE APPROVAL: How do I approval all invoices pending my review? View answer
INVOICE APPROVAL: Who can disable the invoice approval route resets? View answer
INVOICE APPROVAL: How do I make a User an Invoice Rejector? View answer
INVOICE APPROVAL: Who can be an invoice rejector? View answer
INVOICE APPROVAL: What System Role is required to be an Invoice Rejector? View answer
INVOICE APPROVAL: How do I prevent restarting the invoice approval process when approvers/thresholds are modified? View answer
INVOICE APPROVAL: How can I reject an invoice if I am not listed on the invoice approval route? View answer
INVOICE APPROVAL: What are the two options for an Invoice Rejector? View answer
INVOICE APPROVAL: How do I remove an additional approver from an invoice? View answer
INVOICE APPROVAL: Why are certain words highlighted next to line items during the invoice approval process? View answer
INVOICE APPROVAL: Can I deactivate a user who is on an active invoice approval route? View answer
INVOICE APPROVAL: Will invoices be auto-rejected based on keywords? View answer
INVOICE APPROVAL: How do I create keywords to be highlighted during the invoice approval process? View answer
INVOICE APPROVAL: Can I deactivate a user who is on an inactive invoice approval route? View answer
INVOICE APPROVAL: Where can I configure what invoice formats my company accepts? View answer
INVOICE APPROVAL: Can I delegate invoice approval authority? View answer
INVOICE AUDITS: What triggers a new timekeeper audit? View answer
Invoice Audits, Invoice Approval, Invoices, Timekeepers
INVOICE APPROVAL: Can I edit a PDF invoice posted by the firm? View answer
INVOICE AUDITS: What is the difference between an expense rate and expense total invoice audit? View answer
INVOICE APPROVAL: How can I clear task code alerts during invoice approval? View answer
Invoice Audits, Invoice Approval
INVOICE APPROVAL: Do I need to notify our Accounts Payable department that I have reversed an invoice? View answer
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