This Legal Tracker Q&A database has been moved to the FAQ section of the Learning Center.
ACCOUNTING CODES: How do I create a pre-configured accounting code allocation? View answer
Accounting Codes
ACCOUNTING CODES: How do I change accounting codes for an invoice that has been finally approved? View answers
ACCOUNTING CODES: How can I ensure that invoices are never sent to Accounts Payable without proper accounting codes? View answers
ACCOUNTING CODES: Can I edit the accounting codes of an individual invoice? View answer
ACCOUNTING CODES: Can accounting code review be delegated? View answer
ACCOUNTS PAYABLE: How do I manually run an AP batch? View answer
Can a Company User submit a Timekeeper Rate Sheet on behalf of a law firm? View answer
Timekeeper
TIMEKEEPERS: Why don't I see certain invoices in the Stuck Invoices Report? View answer
Timekeeper, Reports
ACCRUALS: Is there a way to bulk shut off the notifications for accruals in all matters? View answer
Accruals
ACCRUALS: How long do firms have to post accruals? View answer
ACCRUALS: How is the Unbilled total calculated? View answer
ACCRUALS: How do I turn off accruals for all matters? View answer
ACCRUALS: How do I set it so a firm does not need to enter accruals? View answer
ACCRUALS: How do I see what firms are able to post accruals if the matter so requires? View answer
ACCRUALS: How do I include accrual information outside of the pre-configured report? View answer
ACCRUALS: How do I generate an accrual at the matter group level? View answer
ACCRUALS: How do I exclude a vendor from receiving accrual notifications? View answer
ACCRUALS: How do I disable accruals for a single matter without disabiling accruals system-wide? View answer
ACCRUALS: How do I determine which users receive unbilled amounts/accrual email notifications? View answer
ACCRUALS: Which Unbilled Total reporting field, Unbilled Total and Unbilled Total, relates to accruals/unbilled amounts in the pre-configured report? View answer
ACCRUALS: How do I determine what values comprise the unbilled total? View answer
ACCRUALS: How do I determine what happens if a firm does not submit their required unbilled amounts? View answer
ACCRUALS: How do I determine if there are currently any pending invoices included in accruals? View answer
ACCRUALS: How do I determine if I am generating accruals at the matter level or the matter group level? View answer
ACCRUALS: How do I determine how long firms will receive notifications to enter unbilled amounts after a matter is closed? View answer
ACCRUALS: How do I change which users have the ability to review accruals based on their matter role? View answer
ACCRUALS: How do firm users enter unbilled amounts? View answer
ACCRUALS: How can I turn off accrual notifications after a matter is closed? View answer
ACCRUALS: How can I determine if a firm submitted their accruals? View answer
ACCRUALS: Are disputed invoices included in accrual amounts? View answer
ACCOUNTS PAYABLE: Why would I want to have more than one AP route? View answer
Accounts Payable
ACCOUNTS PAYABLE: Why would an approved invoice not be batched? View answer
ACCOUNTS PAYABLE: Why was a reversed invoice not included in the spreadsheet? View answer
ACCOUNTS PAYABLE: Why is the vendor's name on the invoice different from the name in that vendor's Tracker profile View answer
ACCOUNTS PAYABLE: Why is the total amount in the invoice summary different from the amount in the invoice spreadsheet? View answer
ACCOUNTS PAYABLE: Why did I not receive an AP batch email? View answer
ACCOUNTS PAYABLE: Why can't AP see the Accounting Code Allocations on their file? View answer
ACCOUNTS PAYABLE: Who can upload payment data in Tracker? View answer
ACCOUNTS PAYABLE: Who can edit an AP route? View answer
ACCOUNTS PAYABLE: Who can create a new AP route? View answer
ACCOUNTS PAYABLE: Where does Reverse Feed info appear in Tracker? View answer
ACCOUNTS PAYABLE: What is the Spreadsheet format? View answer
ACCOUNTS PAYABLE: What is an AP route? View answer
ACCOUNTS PAYABLE: What is an AP batch? View answer
ACCOUNTS PAYABLE: What information can I upload into Tracker using Reverse Feed? View answer
ACCOUNTS PAYABLE: What if my Accounts Payable departments need different invoice information? View answer
ACCOUNTS PAYABLE: What does it mean to rerun a previous AP batch? View answer
ACCOUNTS PAYABLE: What does it mean to "manually run" an AP batch? View answer
ACCOUNTS PAYABLE: What does it mean to "automatically run" an AP batch? View answer
ACCOUNTS PAYABLE: What does "AP" stand for? View answer
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