Answer
Nov 07, 2016 - 10:11 AM
To view the comments on an invoice that has been rejected:
1. Mouse over the Navigation Panel, click Billing menu item. Normally, the View Invoices tab appears; however, if unbilled amounts are due, then the Post Unbilled tab appears and you must click the View Invoices tab.
2. The View Invoices tab allows you to view all pending invoices, as well as all invoices that have been approved or reduced in the last 30 days (or rejected in the last 180 days). Use the view selector to view either All Invoices or Pending Invoices.
3. Click the invoice number of the invoice whose comments you would like to read. The Inv. Profile tab opens.
4. Click Show Comments to see the comments from your client.
1. Mouse over the Navigation Panel, click Billing menu item. Normally, the View Invoices tab appears; however, if unbilled amounts are due, then the Post Unbilled tab appears and you must click the View Invoices tab.
2. The View Invoices tab allows you to view all pending invoices, as well as all invoices that have been approved or reduced in the last 30 days (or rejected in the last 180 days). Use the view selector to view either All Invoices or Pending Invoices.
3. Click the invoice number of the invoice whose comments you would like to read. The Inv. Profile tab opens.
4. Click Show Comments to see the comments from your client.