Answer
Nov 11, 2016 - 07:13 AM
The Tracker Coordinator is the default name that appears in the bottom of the page as the primary support contact. To change this, click into Settings and under Other Setup Options click the Support Files & Options link. Click the radio button for the option you want to appear at the bottom of the page (Tracker Coordinator or Office-Level Tracker Coordinator) or select Support Contact Email Address and enter the desired email address. If you want the Office Tracker Coordinator to be shown at the bottom of every page as the support contact for users in that office, consult with Tracker Support. This setting can be changed only by Thomson Reuters, and only if appropriate for the structure of your company, its offices, and the Tracker Coordinators of the offices.
