Answer
Oct 26, 2016 - 10:28 AM
Because it has been deactivated or renamed to something else. Users with a system role of company system administrator can edit, deactivate, or reactivate organizational units by following these steps:
1. Mouse over the Navigation Panel and click Settings.
2. Under Company Settings, click Organizational Units.
3. From the drop-down menu at top, select "Both active/inactive" and then click the Change View button.
4. Crossed out organizational units are deactivated; to reactivate them, click on their crossed out names, check the Active box, and click Save & Close.
5. If you don't see the name you were looking for, it was likely re-named to something else.
6. To add a new organizational unit, click the "Add Subunit" link adjacent to the tier of organizational unit you want to add an organizational unit to, name the new organizational unit, click Save & Close.
1. Mouse over the Navigation Panel and click Settings.
2. Under Company Settings, click Organizational Units.
3. From the drop-down menu at top, select "Both active/inactive" and then click the Change View button.
4. Crossed out organizational units are deactivated; to reactivate them, click on their crossed out names, check the Active box, and click Save & Close.
5. If you don't see the name you were looking for, it was likely re-named to something else.
6. To add a new organizational unit, click the "Add Subunit" link adjacent to the tier of organizational unit you want to add an organizational unit to, name the new organizational unit, click Save & Close.
