Answer
Nov 16, 2016 - 08:16 AM
In order to use the Report Scheduler feature, it must first be enabled and then users must be granted access to it. To enable report scheduler you will want to contact Support or your Account Manager to enable the functionality. Once the feature has been enabled, you will need to edit the Admin profiles for any users you wish to grant access. If you do not see an option to schedule reports you will want to first see if the feature is enabled in your database and if it is, see if you have been granted access. If it has been enabled in your database, but you do not have access you will want to contact your Tracker Coordinator to provide access.